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What Families Say About Us

We Survey Our Families to See What They Say About Us. 

 

Were you satisfied with the handling of the funeral arrangements?

YES:

100%

NO:

0%

 

Did the funeral director understand your family's needs?

YES:

100%

NO:

0%

 

How would you rate the following:

Excellent

Good

Fair

Poor

Personnel/Funeral Director

Professional

100%

0%

0%

0%

Courteous

100%

0%

0%

0%

Attention to detail

100%

0%

0%

0%

Appearance

100%

0%

0%

0%

Funeral Home Facility

Cleanliness

100%

0%

0%

0%

Parking

93%

7%

0%

0%

Well lit inside

98%

0%

2%

0%

Inside traffic flow

91%

7%

2%

0%

 

 

Is there something the Funeral Home could have improved upon?

YES:

3%

NO:

97%

Would you recommend this firm?

            YES:

100%

          NO:

0%

Was the cost of services

More than expected?  

5%

About what was expected?   

95%

Less than expected?

0%

 

Was the cost of merchandise

More than expected?  

5%

About what was expected?   

95%

Less than expected?

0%

 

If you had a service with the deceased present, were you satisfied with the appearance of the deceased?

YES:

100%

NO:

0%

 

Do you have any additional comments?

Very comforting and soothing colors in funeral home.  Not sterile looking.

Very professional and attentive to needs.

Thank you so much for everything you did for us during this difficult time!

Exceptionally pleased with video tribute.

Thanks for personalizing the manner in which we drove my husband to the cemetery.

Thanks for your kindness and helping us get through this time.

Blessing to you and yours, I am most greatful.

We were  more than pleased with the appearance of our Father, Thank you.

Funeral Director did a great job with Mom. Thank you.

Very happy with the way I was treated.  Gary and Anthony were very professional.

My thanks for the care and attention you gave to every detail..........

Your help with Togus lessened the stress for our family.

Thanks so much for the Holiday Remembrance service, it was very special.

You provided good service with very nice people.

Funeral Directors did an excellent job communicating with regard to the obituary and the arrangements with the church.

You did such an excellent job, I am referring my Aunt to you, from another town, to make arrangements.

The compassion you showed really makes a difference.  I would highly recommend Stetson's to everyone needing this service.

At this very sad and emotional time, we were made to feel comfortable....your staff treated us with compassion and understanding.

The directors were supportive and held our hand throughout the whole process.